Privacy Policy
Last updated: January 2024
Introduction
Cylomera Consultoria Financeira LTDA ("Cylomera", "we", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
Information We Collect
We collect information that you provide directly to us, including:
- Full name and identification data
- Email address and phone number
- CPF and identification documents
- Financial information necessary for consulting
- Communication history with us
- Browsing and site usage data
How We Use Your Information
We use your information to:
- Provide our financial consulting services
- Process transactions and send confirmations
- Send communications about our services
- Improve and personalize your experience
- Comply with legal and regulatory obligations
- Protect against fraud and illegal activities
Information Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in our operations
- Regulatory authorities when legally required
- Business partners with your express consent
Data Security
We implement technical and organizational security measures to protect your information, including encryption, access controls, and continuous monitoring.
Your Rights
Under the General Data Protection Law (LGPD), you have the right to:
- Access your personal data
- Correct incomplete or incorrect data
- Request data deletion
- Revoke consent at any time
- Request data portability
Contact
To exercise your rights or clarify questions about this policy, contact us at: privacy@cylomera.com